Importance of Analyzing Telecom Billing Vendors on the Basis of Billing Solutions
Billing has always remained the center of attention of telecom operators across the globe. It plays a vital role in ascertaining a company’s revenue through its subscribers. When billing tasks are performed accurately and customers receive correct bills with no mismatch in information, it helps in creating a bond of trust between customers and a telecom operator. This is why; telecom operators seek help from telecom billing vendors , who can enhance their OSS and BSS services . Why Use a Single Billing Solution? When a company uses many financial software solutions to manage its day-to-day OSS and BSS services , it leads to utter chaos. It becomes hard to keep a track of customers’ usage of telecom services like voice calls, SMS and internet data. On the other hand, when a company employs state-of-the-art billing solutions, the task becomes a lot easier for both subscriber and telecom vendor. There is complete transparency in the billing process, which helps in building customer