Overcome the Onslaught of Competition with Evolved Telecom Software Solutions


Not so long ago, OSS and BSS were considered two separate entities with no overlapping of functions between them. While OSS was mainly responsible for network management and service delivery; BSS was tasked with product and revenue management. However, with an increase in the number of telecos’ offerings and subsequent rise in complexity of operations, changes in OSS/BSS model have being made to fulfill the requirements of today. So, if you are looking for an overhaul in your telecom business, you need to look for telecom software solutions that can help you keep up with the demands of the present and the future.  

Quintessential Features of BSS/ OSS Software Telecom
1.      Convergence in billing – Nowadays, customers expect transparency in billing, which is why; they seek itemized bills that have descriptive mention of all the services utilized by them. All services like SMS, call, data, IPTV etc. need to be billed at the end of every billing cycle and sent to customers as a one single invoice. Therefore, your OSS software telecom should have the ability to create detailed convergent billing.

2.      Effective monetization – Relying on old revenue sources like calls, SMS and data can be a bad idea. Especially in these times of competition where OTT services like Skype, Whatsapp and Netflix are eating into the major revenue streams of the telecom industry. It’s time for you to monetize your new services and partnership with competent telecom software solutions. 
3.      Analytics – Analytics provide a sure-shot way to learn about customers’ behavior. By monitoring your day-to-day operations, an analytics-driven OSS software telecom can unearth patterns, which can be used to envisage strategies for the future. You can create new combination of services as package deals to evoke customer trust.
4.      Real-time cloud-based telecom software – To bring your plans to the market quickly and efficiently, you need cloud-based real-time software solutions like an Online Charging System (OCS). By charging usage in real-time, you will be able to prevent customers’ from exceeding pre-allocated limits for their subscribed data, SMS or data plans. A cloud-based system also reduces your capital investments on assets. You only pay a monthly subscription to the vendors and get all the benefits of in-house infrastructure. There is a considerable reduction in tax payments and maintenance fees. Moreover, a cloud infrastructure provides you redundancy and keeps your data safe in case of a natural disaster.
5.      Scalability – Your telecom software solutions need to be scalable, so that you can expand your service delivery and billing to meet the increasing requirements.
Conclusion
The evolution of telecom services require you to have a telecom billing software that can meet up to the modern-day requirements. Even more important than finding a software solution is to find the right vendor who can understand your exact requirements, create a tailor-made solution and is available even after deployment of the solution. Vcallglobal has excelled in creating many past solutions that have been appreciated by clients. We also have a dedicated support line, so that you can reach out to us anytime and discover a solution to any of your queries related to the product.


Comments

  1. Alisha CharltonDecember 23, 2021 at 3:26 PM

    Thanks for writing this great article! It’s very informative, and you included some great points to the equally great article regarding Telecom Billing System.

    ReplyDelete

Post a Comment

Popular posts from this blog

A Detailed Outline to Understand Call Center Outsourcing services

Call Centers have proved their salt and worth in every sphere of business. Be it launching a product or after-sales services, their services are impeccable and cost-effective. In these competitive times and volatile economic scenario, business owners struggle to keep up with the pace of ever-changing market trends and latest technologies. One of the two ways they can survive is either to spend hefty amounts to continuously upgrade themselves or to Outsource Call Center Services . Partnering with the 'right' BPO helps you to 1) Increase productivity 2) Handle the workflow without hampering the productivity 3) Give your team the desired time to concentrate on 'critical business issues'. 4) Cut down the costs without compromising on quality and other standards. 5) Tackle heavy inflows of customer queries. 6) Streamline your business operations 7) Manage operations better 8) Improve market penetration 9) Speed-up turnaround times 10) Control Accounts ...
Read more

Take the leap to grow your business by choosing outbound telemarketing services

Image
Telemarketing can be readily utilized to collect immediate feedback and data. It can either be inbound or outbound. It is also useful when trying to keep in touch with hard-to-reach clients. In case of outbound telemarketing call centers where it is the primary area of focus, the hiring company should make sure that the operations are properly coordinated with in-house marketing efforts of the company. Outbound telemarketing may be a gruelling chore, and it requires persistence and dedication to attain success. How outbound telemarketing services work? Regardless of what you think about telemarketing, you can't deny its effectiveness on generating leads and it's a prosperous part of the advertising mix that involves E-mail, direct mail, and other digital and societal solutions. Telemarketing is direct marketing in which somebody solicits customers to get the goods and services of an organization. Besides how it involves outbound advertising and marketing techniques ...
Read more

The Best Advice You Can Hear About Telecom Billing System

Image
Do you mostly feel cheated after seeing your phone bill? If yes, then it means that the company that you are getting your services from isn’t using a quality telecom billing system . It is human nature to question everything from the price of groceries to the value of a car or a house. The lack of answers to even the simplest of questions in even the smallest of purchases may cause one to lose trust towards an individual or a company. Especially, in an industry, which is as competitive as telecom, it is vital to maintain the level of trust between a company and its customers. However, given the complexities prevalent in the telecom domain, it is difficult to make a profit and at the same time keep the customers happy. This is why, as an entrepreneur, you should listen to every advice but heed the one that actually makes sense. Why Telecom Billing Services Make Sense? If you have been doing a solid business for a long time, it is understandable that you would not like to ma...
Read more